Ocelot Access issues 8/18/2025 - This morning, Ocelot Access experienced performance issues. Our third party vendor has reported these problems have been resolved as of 2:00 p.m. Our technology team will continue to monitor the performance of Ocelot Access.

Meet Ozzy! Schoolcraft College's Chatbot

Examples of what you can ask Ozzy:

  • When does registration start?
  • How do I apply for admission?
  • How do I apply for financial aid?
  • How do I get my transcript?
  • How do I log into Blackboard?
  • How do I log into my Schoolcraft Email?

Ozzy is a virtual chatbot agent and is available 24/7.

Start by typing your questions or concerns in the chat interface:

When you have a question or need assistance, simply open the chat interface and start typing. Ozzy is ready to help!

Keep your questions simple and in a question format:

To ensure the best response from Ozzy, keep your questions clear and concise. Ask your questions in a question format for better understanding.

Explore a wide range of topics:

Ozzy provides assistance on various topics including Financial Aid, Records & Registration, Student Accounts, Admissions, Academic Advising, and more. Feel free to ask about anything you need help with!

Get guidance when Ozzy can't answer:

If Ozzy is unable to provide an answer to your question, it will offer instructions or suggest contacting the appropriate department for assistance. Ozzy is always here to guide you!

Help Ozzy improve:

Ozzy is constantly learning and improving based on user interactions. The more you engage with Ozzy, the better it becomes at providing helpful responses to everyone!